Opening time

The Aquarium is open 365 days/year.

Parking lots

The Aquarium car park is open every day, 24 hours a day.
Places available: 167, of which 4 for disabled people.
It is not possible to reserve a parking space, but within the Porto Antico Area there are other covered and uncovered car parks.
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Tickets

Adult (+13) starting from €25,00
Boys (4-12) starting from €15
Children (0-3) free
Military / Over 65 / Disabled* starting from €19
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Contact us

FAQ

  • The entrance ticket to the Genoa Aquarium, like the tickets for all the other structures included in the AcquarioVillage (The City of Children and Teens, Bigo and Biosphere), combined included, ARE NOT NOMINAL.
    For tickets purchased online, the name that appears on them is that of the person who made the purchase, or the gift recipient.
    In case of impossibility to carry out the visit, the tickets can therefore be transferred to third parties.
  • The FIXED DATE ticket requires, at the time of purchase, the reservation of the date/time slot chosen to carry out the visit. Date and time slot are binding and must be respected.
    The FLEXI ticket is valid for one year from the date of purchase, does not require immediate booking and gives the possibility of making a date/time slot change, avoiding the loss of the ticket in the event of inconveniences.
  • If you have purchased a FIXED DATE ticket, we are sorry but, as per the conditions of sale, this is not possible.
    If you have purchased an OPEN FLEXI ticket, you can change the date/time slot of the visit once, within 2 hours of the chosen entry time, at the following link: ?
  • Disabled people with documentation certifying their disability are entitled to a discounted fare ("reduced" ticket).
    The companion of the 100% disabled person is entitled to free entry; in case of online purchase, the companion must go to the cash desk to collect the free ticket, upon presentation of the above-mentioned certification.
    In the case of disabled people aged between 4 and 12, we recommend purchasing the "child" ticket, which is cheaper than the "reduced" ticket.
  • Sorry, no animals are allowed inside the Genoa Aquarium with the exception of guide dogs for blind people.
    For information about the dog sitting service in the area, we suggest you contact the IAT (Tourist Reception Information) Porto Antico. (tel.: 010.5572903 - email:
    info@visitgenoa.it)
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Visiting regulations

In order to guarantee a pleasant visit to the Genoa Aquarium it is necessary to respect the visitor regulations and the rules of conduct:
  • Tickets
    Each ticket entitles you to only one access and cannot be reused; once you leave the Aquarium it is not possible to re-enter with the same ticket.
    The visitor assistance staff is authorized to request the presentation of the entrance ticket: therefore please keep it carefully until the end of the visit.
    For entry via a reduced or free ticket, visitors are invited to show valid documents certifying the requested condition to the ticket office staff.
  • Photos and footage
    Along the exhibition route, for the protection of animal welfare, it is strictly forbidden to take photos with flash and make videos with a spotlight.
    To take professional photos and videos, it is necessary to contact the Press Office of the Genoa Aquarium in advance.
  • Animals
    For us at the Aquarium, animal welfare always comes first, however pets are not permitted to enter, with the exception of guide dogs for blind people.
  • Smoke
    Smoking is strictly prohibited along the exhibition route.
  • Food and beverages  
    It is not possible to consume food or drinks in the exhibition rooms and in areas where this is not expressly provided for.
  • Tubs
    In full respect of the well-being of our. guests are strictly prohibited from throwing objects into the tanks, banging on their windows and feeding the animals.

Protection of order and safety
Inside the Aquarium it is forbidden to introduce:

  • knives, pointed, cutting and blunt objects;
  • weapons and ammunition;
  • flammable or explosive materials

NB Depositing these items in the cloakroom is not permitted.

  • Armed visitors are prohibited from entering, even if they have a valid firearms licence.
    For security reasons, all visitors may be subjected to checks - even with the use of equipment - by qualified personnel.
  • Propaganda actions are not permitted along the exhibition route and in the external areas surrounding the entrance to the structure.
  • Visitors are also invited to behave in a manner appropriate to the place and not to cause disturbance or damage to the structure, the animals, other visitors and the staff on duty.
  • In the event of inappropriate behavior, visitor assistance staff have the right to ask people to identify themselves, in order to protect the safety of the animals and the tranquility of the visitors.
  • In the event of persistence of prohibited behavior, the visitor assistance staff will have the right to activate the procedures to remove those responsible for such behavior, while the management reserves the right to take appropriate measures.
  • Reports and complaints Visitors can forward reports and any complaints via email to amministrazione.visitatori@costaedutainment.it , or use the appropriate forms available at the office entrance of the facility.

The Genoa Aquarium staff thanks all visitors for their collaboration.