Opening time

The Aquarium is open 365 days/year.

Parking lots

The Aquarium car park is open every day, 24 hours a day.
Places available: 167, of which 4 for disabled people.
It is not possible to reserve a parking space, but within the Porto Antico Area there are other covered and uncovered car parks.
For further information Click here +

Tickets

Adult (+13) starting from €26,00
Boys (4-12) starting from €16
Children (0-3) free
Military / Over 65 / Disabled* starting from €20
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Contact us

FAQ

  • The entrance ticket to the Acquario di Genova, like the tickets for all the other structures included in the AcquarioVillage (La Città dei Bambini e dei Ragazzi, Bigo and Biosfera), combined included, ARE NOT NOMINAL.
    For tickets purchased online, the name that appears on them is that of the person who made the purchase, or the gift recipient.
    In case of impossibility to carry out the visit, the tickets can therefore be transferred to third parties.
  • The FIXED DATE ticket requires, at the time of purchase, the reservation of the date/time slot chosen to carry out the visit. Date and time slot are binding and must be respected.
    The FLEXI ticket is valid for one year from the date of purchase, does not require immediate booking and gives the possibility of making a date/time slot change, avoiding the loss of the ticket in the event of inconveniences.
  • If you have purchased a FIXED DATE ticket, we are sorry but, as per the conditions of sale, this is not possible.
    If you have purchased an OPEN FLEXI ticket, you can change the date/time slot of the visit once, within 2 hours of the chosen entry time, at the following link: ?
  • Disabled people with documentation certifying their disability are entitled to a discounted fare ("reduced" ticket).
    The companion of the 100% disabled person is entitled to free entry; in case of online purchase, the companion must go to the cash desk to collect the free ticket, upon presentation of the above-mentioned certification.
    In the case of disabled people aged between 4 and 12, we recommend purchasing the "child" ticket, which is cheaper than the "reduced" ticket.
  • Sorry, no animals are allowed inside the Acquario di Genova with the exception of guide dogs for blind people.
    For information about the dog sitting service in the area, we suggest you contact the IAT (Tourist Reception Information) Porto Antico. (tel.: 010.5572903 - email:
    info@visitgenoa.it)
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Privacy

Information pursuant to art. 13 of EU Regulation 2016/679 (GDPR)

Dear user,

Costa Edutainment SpA provides the following information, pursuant to Article 13 of EU Regulation 2016/679 (GDPR), regarding the processing of the personal data you provide by completing this form.

Data controller

The Data Controller is Costa Edutainment SpA, VAT number 03362540100, with registered office in Riccione (RN), via Ascoli Piceno n. 6, postcode 47838 (RN), in the person of its legal representative pro tempore (hereinafter the “Company” or “Data Controller”).

Contact details of the Data Controller

The Data Protection Officer (DPO) can be reached at the email address: dpo@costaedutainment.com or, by regular mail, by writing to the Company's administrative headquarters, located in Genoa, Area Porto Antico – Ponte Spinola Ambrogio sn, postcode 16128 (GE), for the attention of the same.

Categories of data subject to processing

The Company will process your personal data, which may include, but are not limited to:

  • identification data: name, surname;

  • e-mail address;

  • data relating to your operations and actions performed on the newsletter (e.g., IP address, time the newsletter was opened, clicks on specific links contained in the newsletter).
     

Purpose of the processing

Your personal data will be processed, including by computer and electronic means, for the following purposes:

  1. to send you, with your prior consent, information on the Company's services, products, and commercial initiatives by sending our newsletter to your email address;

  1. The data relating to the tracking of your interactions with the newsletter will be processed to create a profile of you based on the operations you performed.

Legal basis for processing

The legal basis justifying the processing for the aforementioned purposes is your consent.
 

Consequences of failure to provide personal data

Failure to provide your personal data will make it impossible for the Company to provide you with the newsletter service.
 

Period of retention of personal data

Your personal data will be retained, for the purposes referred to in point 1) above, for a period of 24 months from the date of their communication.

Your personal data will be retained, for the purposes referred to in the previous point 2), for a period of 12 months from their acquisition.

Opposition to the sending of commercial information

You may, at any time, request that commercial communications no longer be sent to you via the email address you provided when you signed up for the newsletter by clicking the "unsubscribe" button at the bottom of each communication or by writing to the email address privacy@costaedutainment.com.
 

Data recipients

The Company's website manager and the newsletter service provider may have access to your personal data, each of which acts as data processors appointed by the Data Controller pursuant to Art. 28 of the GDPR. The complete list of appointed data processors, which by its nature is subject to change, is available in a constantly updated version upon request to the Data Controller at any time by writing to privacy@costaedutainment.com.

Company employees, designated as data processors, may also have access to your personal data if their duties require it. Each data processor is specifically identified, authorized, and trained, and acts on the basis of specific instructions provided by the Company regarding the purposes and methods of processing, and the security measures to be adopted to protect personal data.
 

Rights of the interested party

The Data Controller informs you that, as the Data Subject, you have the right, pursuant to Article 15 et seq. of EU Regulation 2016/679, and within the limits prescribed therein, to:

  • obtain data and information on the processing, in particular in relation to the type of personal data processed, the purposes for which the personal data are processed, the period of processing and the subjects to whom the data are communicated (so-called right of access);

  • obtain the rectification or integration of inaccurate personal data concerning you (so-called right to rectification);

  • obtain the erasure of your personal data in the following cases: (i) the personal data are no longer necessary for the purposes for which they were collected; (ii) you have withdrawn your consent to the processing of your personal data, if the data is processed on the basis of such consent; (iii) you have objected to the processing of your personal data if the data is not processed for a legitimate interest of the Data Controller; (iv) the processing of your personal data is unlawful. However, the Data Controller may lawfully retain your personal data if it is necessary to comply with a legal obligation or to establish, exercise, or defend legal claims (so-called right to erasure);

  • obtain that the personal data concerning you be only retained without any other use of them in the following cases: (i) you contest the accuracy of the personal data, for the period necessary to allow the Data Controller to verify the accuracy of such personal data; (ii) the processing of personal data is unlawful; you oppose, in any case, the erasure of personal data by the Data Controller; (iii) the personal data are necessary for the establishment, exercise or defense of a right in court; (iv) you have objected to the processing and are pending verification of whether the legitimate grounds of the Data Controller for the processing prevail over yours (so-called right to restriction of processing);

  • object at any time to the processing of data and in particular to the processing of data processed for marketing and profiling purposes (so-called right to object);

  • receive your personal data in a commonly used, machine-readable and interoperable format, if they are processed pursuant to a contract or on the basis of your consent, and/or request that the data be transmitted to another data controller, if feasible (so-called right to portability);

  • withdraw consent at any time for processing for which it is required. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal;

  • not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.

You may exercise the aforementioned rights by writing to the Data Controller via email at the dedicated address privacy@costaedutainment.com or by post to the administrative headquarters of Costa Edutainment SpA, located in Genoa, Area Porto Antico – Ponte Spinola Ambrogio sn, postcode 16128 (GE).
 

Right to complain

If you believe that the processing of your personal data by the Data Controller violates the provisions of EU Regulation 2016/679, you have the right to lodge a complaint with the Office of the Data Protection Supervisor, pursuant to Article 77 of EU Regulation 2016/679 (by email to garante@gpdp.it, or by post to the Italian Data Protection Supervisor, located in Rome, Italy, at Piazza Venezia 11 Scala B, CAP 00187), or to take appropriate legal action, pursuant to Article 79 of EU Regulation 2016/679.
 

The Owner

Costa Edutainment SpA

    • Costa Edutainment S.p.A.
    • Acquario di Genova
    • Area Porto Antico - Ponte Spinola - 16
    • 16128 - Genova
    • Tel. +39 010.23451
    • Fax +39 010.256160
  • Piva e C.F. 03362540100
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